Redeem Your Portrait

Hello there!

Thank you for redeeming your ByCraftRoom Custom Portrait.
Pls follow the steps below and I look forward to working with you!

  1. To get started, we will recommend you to read through our blog post on how to choose the right photo and our FAQ page.

  2. Once you've selected a photo, simply email your photo to hello@bycraftroom.com. In your email, please mention the gift code written on the card, your shipping address and any other requests.

  3. Next, I'll get started on your drawing! It will take about 7 - 10 working days. 

  4. Finally, I'll email you a photo of the completed piece. The portrait will be framed and mailed to you.

 

*Please kindly note that any changes in print size or photos with complicated backgrounds may incur an added fee for the extra time they take to draw.